Q & A
What does it cost to work with this agency?
We are paid by the cruise line or travel provider. We do not change a fee to book with us; we only ask that if you utilize our services for questions or research, that you book with us. If we do not book your trip, we do NOT get any payment. I think you would agree that no one can work for free.
What are the change & cancellation penalties?
Our agency does charge a $50 per person cancellation penalty for any reservation that is cancelled for any reason or circumstance. This charge is non-refundable and non-transferable. Our penalty is in addition to any penalties assessed by the cruise line or travel supplier.
We will make a reasonable change at no charge, but multiple or complicated changes are subject to a fee of $25 per request.
How long has this agency been in business?
HJR Travel & Cruises began in 1995 in Pasadena, CA; moved to Georgia in 2007 and has remained open throughout the pandemic with limited services.
We celebrate 25 years in July of this year!