Q & A

What does it cost to work with this agency?

We are paid by the cruise line or travel provider.  We do not change a fee to book with us; we only ask that if you utilize our services for questions or research, that you book with us.  If we do not book/reserve  your trip, we do NOT receive any compensation.  I think you would agree that no one can work for free.

What are the change & cancellation penalties?

Our agency does charge a $50 per person cancellation penalty for any reservation that is cancelled for any reason or circumstance.  This charge is non-refundable and non-transferable.  Our penalty is in addition to any penalties assessed by the cruise line or travel supplier.

As stated above; when we cancel a reservation, we cancel our compensation as well; we cannot work for free.

We will make a reasonable minor changes at no charge, but multiple or complicated changes are subject to a fee of $25 per request.

How long has this agency been in business?

HJR Travel & Cruises began in 1995 in Pasadena, CA; moved to Georgia in 2007 and has remained open throughout the pandemic with limited services.

We celebrate 25 years in July of this year!